Shipping Policy

At Restique, we’re committed to delivering your order as quickly and safely as possible.

Free Shipping

We offer FREE standard shipping on all orders over R750 anywhere in South Africa.

For orders below R750, shipping costs will be calculated and displayed at checkout before you complete your purchase.

Order Processing

• Orders are processed within 1–3 business days after payment has been confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been dispatched, you’ll receive a confirmation email with your tracking information.

Shipping

We proudly partner with Aramex to provide reliable nationwide delivery.

• Standard Delivery: 8–11 business days
• Delivery estimates begin once your order has been dispatched, not from the date the order is placed.

Peak Seasons & Delays

During busy periods, promotional events, or public holidays, delivery may take longer than our standard estimate due to increased courier demand. While we always aim to deliver your order as quickly as possible, occasional delays beyond our control may occur.

We appreciate your patience and understanding during these times.

Order Tracking

As soon as your order has been shipped, you’ll receive a confirmation email containing your Aramex tracking number so you can follow your parcel every step of the way.

Delivery Information

Please ensure your shipping address and contact details are correct when placing your order. Restique cannot be held responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete information provided at checkout.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact our support team as soon as possible. We’ll work with Aramex to investigate the issue and find a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please get in touch with our customer support team. We’re here to help and will do our best to assist you.